- 1. How can I place an order?
- After you have finished shopping, click on My Shopping Cart on the top right corner to begin placing your order. Every item you have selected will automatically appear in your shopping list. If you do not want an item, simply check the box next to that item to remove it from the list and continue placing your order.
- 2. Can I change my order before checking out?
- Yes, you may add more products or remove an item from your Shopping Cart before you check out. If you do not want an item, simply check the box next to that item to remove it from the list and continue placing your order.
- 3. Do you ship orders on weekends or international Holidays?
- We DO NOT ship any orders during weekends or holidays. We do accept online orders 24 hrs a day 7 days a week. If orders are placed online during the weekends or during a holiday, they will be shipped until the next business day.
- 4. Can I place an order by phone?
- We apologize for any inconvenience this may cause but we can ONLY accept orders through the Internet for Security purposes. We have a High Security which protects our customer's payments. Through this process we make sure our customer's order is complete and they have proof of their payment. Unless it's a small order, you may fax it in and call us to follow up with your order to see if it has been approved to be processed.
- 5. What is the minimum to place an order?
- There is NO minimum order to purchase items from our web site.
- 6. How can I view the status of my order to know whether it has been received and is being processed?
- Please visit our web site, click on My Order Status and follow the instructions on that page. If you are a Returning Customer, enter your E-mail Address and Password on the space provided and click Sign In.
- 7. Do you charge sales tax on orders?
- There is no sales tax on orders except those sent to addresses in California.